Practicalities and Challenges of Providing Psychosocial Care

Chapter 2: The Practicalities and Challenges of Providing Psychosocial Care

Overview:

• Exploration of how psychosocial care is delivered and accomplished
• How to set up and carry out strategies for enhancing care delivery
• Lists and explanations of professional and practical considerations
• Brochure templates provided

Description:

This chapter explores the types of psychosocial care and how it is given to patients. It guides health professionals, with clear and comprehensive lists, guidance on how to approach patients while keeping in mind both professional and practical considerations. The chapter also has examples and templates to clarify each point made.

Topics:

• How is psychosocial care delivered?
  • The structure of cancer services
  • Models for delivering psychosocial care
  • Care delivery strategies
• Strategies for enhancing care delivery
  • Orientation to cancer care services
  • Managing referrals
  • Setting up a service
• Professional considerations
  • Communication and confidentiality
  • Feedback and clinical documentation
  • Professional boundaries
• Practical considerations
  • Collegial relationships
  • Complaint management
• Putting it all together
• Resources for health professionals and references
• Resource sheet 2.1: Team brochure template (a)
• Resource sheet 2.1: Team brochure template (b)

Speaker / Author:

Tish Lancaster
Tish is a registered nurse and holds an oncology certificate and a bachelor’s degree in health science (nursing). She is a Fellow of the College of Nursing (NSW) and a Fellow of the Royal College of Nursing Australia. Tish has worked as a cancer nurse for 24 years in both clinical and management positions. She is currently the clinical nurse consultant for Gynaecological Oncology at Westmead Hospital in Sydney.

Tish serves on a number of committees at State and National levels and is the past deputy chair of the Cancer Nurses Society of Australia. She has contributed to policy and guideline development as well as published and presented, nationally and internationally. Tish is a member of the editorial boards of two journals and the co-editor of the book Gynaecological Cancer Care: A Guide to Practice. She has a particular interest in the provision of cancer care in low-resource settings.

Professional Reviews: