Home

Solving Problems within Volunteer Programs

CPD Listening Time:	59'05
Conference:	Volunteers - Set Up Volunteers Program
Date Recorded:	05 Feb 2010
Location:	Victoria, Australia

You need to Login in order to add this resource to your library

Solving problems within Volunteer Programs

This session discusses how to respond to adverse reports about a volunteer. It also outlines how to carry out an assessment of the problematic situation and find the most constructive outcome.

How to respond to adverse reports about a volunteer.
Sometimes it is the volunteer who brings details of problems and concerns to the attention of the volunteer co-ordinator.
Thorough assessment, appropriate intervention and follow-up evaluation – the problem-solving essentials.
Dealing with difficult/problematic volunteers individually..... What works and what doesn’t work?
Saying “good-bye” – the last resort.

Speaker: Gillian Wilson

Experienced in managing volunteers for over 20 years in a variety of sitting, for the last eight years she has been the Manager of Volunteers at the Alfred Hospital. The Alfred Intensive Care Unit Volunteer Team won 2009Minister for Health Volunteer Award.

Recorded: 5 February 2010
Duration: 59 mins & 05 secs
Conference: 'Volunteers - How to Set Up Volunteers Program in Health Services'
Session in Conference: 'Trouble Shooting When Problems Arise'
State: Victoria, Australia

Professional Reviews:

There are no reviews for this lecture
Please log in to write a review.