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Resources Textbook Chapters Nurse Managers 2nd Edition
Resources Textbook Chapters Nurse Managers 2nd Edition
Nurse Managers 2nd Edition
Prelims - Nurse Managers 2nd Edition
 
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Promotion and Professional Relationships
Becoming a nurse manager is a recognised career path for nurses. It is a demanding role that requires a wide array of professional skills and leadership qualities to effectively manage resources and personnel in a dynamic clinical environment...
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Managing Ethically
This chapter examines some common ethical issues that nursing managers face, the notion of a moral community and ways to combat moral distress among staff...
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Leading, Motivating and Enthusing
A new nurse manager is often plunged into an unfamiliar leadership role, as well as having many other challenging responsibilities. In addition to the daily demands, the new nurse manager faces the complex task of managing, inspiring and leading others...
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Working with Other Disciplines
This chapter provides a framework for appreciating fundamental differences among disciplines, explains why tensions and conflict occur and outlines strategies for promoting good inter-professional relations...
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Making Meetings Work
Meetings are critical elements in the management of health-care facilities but for a busy nurse manager they can be a liability if not managed well. This chapter presents practical information on how to achieve desired outcomes in managing meetings...
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Counselling Your Staff
Counselling staff involves skilled intervention, confidentiality and the ability to help staff members find a solution to their problems. Counselling is not a chat between friends; it is a structured attempt to provide help in a problem situation...
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Dealing with Unhelpful Behaviour
It is difficult to manage workers in health-care settings. Stress caused by unsociable working hours together with the emotionally, physically and intellectually draining nature of clinical-care delivery contribute to ‘unhelpful’ behaviour...
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Managing Performance
Managing performance is a vital management tool. Performance management includes the evaluation of an individual’s work practice, the review of goals, the setting of new objectives and career planning...
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Managing Risk
This chapter teaches nurse managers about how to manage risks proactively by assessing what can possibly go wrong, developing a plan to manage these risks, act on this plan, harness the efforts of the team and then recognise the improvements...
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Occupational Health and Safety
Nursing is a profession that focuses on providing the best possible care to patients within the restrictions of the resources provided. To deliver this care, nurses are sometimes pushed beyond their physical and mental limits..
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Maximising the Quality Factor
Health care consumers expect that the services provided will be safe, effective, appropriate, accessible and efficient. The challenge for providers of health care is to monitor and improve systems continuously to satisfy these expectations...
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Writing Policies and Procedures
The umbrella term of policy describes a number of organisational activities, including: a label for field of activity; an expression of general purpose or desired state of affairs; specific proposals; decisions of government;formal authorisation and more.
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Working with Job Descriptions
Job descriptions play a vital role in the success of organisational performance. Throughout the period of employment the job description serves as an ongoing framework for performance evaluation, as well as for position review and for position redesign...
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Rostering
The roster is one of the most important tools used by nurse managers to plan and manage human resources. This chapter defines rostering objectives and outlines the key elements required to achieve these objectives...
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Budgeting
The preparation of a budget ensures that managers plan ahead and forecast the future—anticipating changes that will affect the organisation so that action plans can be formulated accordingly...
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Managing Information
All managers rely on information to make decisions. It is therefore essential that nurse managers understand how to use information effectively...
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The Nurse Manager as Educator,
Nurses as ‘knowledge workers’ will stay committed to their employers if they are provided with interesting work and if they are able to learn and grow. Nurse managers must create an environment in which nurse practitioners can flourish and perform...
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Coping with Hostility
To put in place a system that protects both patients and staff, nurse managers require a sound understanding of the ways in which hostility and aggression evolve and how they can be dealt with...
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Managing Relatives’ Concerns
This chapter explores some of the background to relatives’ concerns and suggest strategies that can be used by nurse managers when dealing with a concerned relative...
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