Communication

A look at illicit drug use in adolescence and how to work with families experiencing this problem.
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CPD Listening Time:	32 Mins
Conference:	Alcohol and Drugs
Date Recorded:	11 Feb 2010
Location:	Victoria, Australia

This chapter aims to instruct nurses on how to effectively communicate verbally and through documentation including the codes of professional practice...
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Type:                         eChapter
Book Title:	Nursing Documentation in Aged Care
Chapter:	3
This education is:	eligible for CPD

This chapter shares a range of principles and practices that underpin quality customer service. The discussion presents an overview of the "who", "why", "what" and "how" of promoting excellence in customer service..
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Type:                         eChapter
Book Title:	Thinking Management
Chapter:	11
This education is:	eligible for CPD

This session presents an in-depth personal story of the lived experience of addiction.
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CPD Listening Time:	31 Mins
Conference:	Alcohol & Drugs: Substance Abuse In ADULTS
Date Recorded:	11 Mar 2010
Location:	Adelaide, South Australia, Australia

This chapter provides a framework for appreciating fundamental differences among disciplines, explains why tensions and conflict occur and outlines strategies for promoting good inter-professional relations...
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Type:                         eChapter
Book Title:	Nurse Managers 2nd Edition
Chapter:	5
This education is:	eligible for CPD

Speaker: John Schwartz Senior Lecturer, Department of Media and Communication at Swinburne University where his teaching commitments include 'Popular Culture'. Over the years, John has been interviewed on radio of TV about various aspects of pop culture.
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CPD Listening Time:	45 Mins
Conference:	Teenage Boys and Risky Behaviours
Date Recorded:	23rd August, 2011
Location:	Victoria, Australia

In a ‘motivational interview,’ the focus is on encouraging a person to make a personal decision to change their behaviour. The focal point of this chapter concerns motivational interviewing and its ability to prompt a person to change behaviour...
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Type:                         eChapter
Book Title:	Counselling and Interviewing
Chapter:	3
This education is:	eligible for CPD

This chapter explores aged‐care workers’ responsibility to ensure that their knowledge and skills in respect to the care of people with dementia are in accordance with best practice...
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Type:                         eChapter
Book Title:	Palliative Care and Aged Care
Chapter:	7
This education is:	eligible for CPD

How to select the right person for the volunteering task at hand.
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CPD Listening Time:	16 Mins
Conference:	Volunteers - Setting-Up a Volunteer Program in Health Care.
Date Recorded:	04 Feb 2010
Location:	Victoria, Australia

This chapter shows readers communication elements that help to establish useful relationships, how to use solution-focused methods when dealing with problem behaviours and how to incorporate psychosocial elements into assessment procedures...
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Type:                         eChapter
Book Title:	Caring for People with Problem Behaviours
Chapter:	2
This education is:	eligible for CPD

How to safely meet the nutritional needs of the older person with swallowing difficulties.
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CPD Listening Time:	38 Mins
Conference:	General Aged Care
Date Recorded:	8 Feb 2010
Location:	Victoria, Australia

Dementia affects the ability of people both to understand language and to express themselves verbally and non-verbally. In this chapter learn more about sensory loss in dementia patients; its causes, detection and management...
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Type:                         eChapter
Book Title:	Dementia Nursing
Chapter:	8
This education is:	eligible for CPD

Sacred moments occur in the midst of the ordinary, and that which might be considered deeply spiritual to one person might be no more than social to another. The notion of ‘sacred’ is thus profoundly personal...
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Type:                         eChapter
Book Title:	Palliative Care Nursing
Chapter:	6
This education is:	eligible for CPD

An overview of the impact of substance abuse including the common drugs used. It includes an exploration of the physical impact of these drugs along with the social implications of drug abuse.
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CPD Listening Time:	34 Mins
Conference:	Understanding Mental Illness
Date Recorded:	13 Feb 2010
Location:	Brisbane, Australia

Many men's health problems in Australia are preventable. They are broad public health issues such as lifestyle, health-risk behaviour and poor health care service utilisation. Improving men's health in Australia depends on a number of prerequisites.
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Type:                         eChapter
Book Title:	Promoting Men’s Health
Chapter:	1
This education is:	eligible for CPD

This session explores the notion of therapeutic care in relation to caring for an older person with a depressive illness.
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CPD Listening Time:	25 Mins
Conference:	Depression and the Elderly
Date Recorded:	23 Mar 2010
Location:	Melbourne, Australia

Summary of common urology problems in Older Men. Practical advice and strategies to help Older Men with Urology Problems.
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CPD Listening Time:	46 Mins
Conference:	General Aged Care
Date Recorded:	09 Feb 2010
Location:	Victoria, Australia

This chapter deals with the stories that people with Alzheimer’s tell about themselves. It encourages readers to look beyond the fact that they simply aren’t true and start recognising the purposes that they serve for their tellers...
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Type:                         eChapter
Book Title:	Keeping in Touch
Chapter:	6
This education is:	eligible for CPD

Leadership in Health Care Environments Part 2. Contains 39 PowerPoint slides prepared FOR YOU TO TEACH
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Type:                         PowerPoints

This session discusses differing models of theory and treatment for drug and alcohol addiction and substance abuse.
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CPD Listening Time:	26 Mins
Conference:	Alcohol & Drugs: Substance Abuse In ADULTS
Date Recorded:	11 Mar 2010
Location:	Adelaide, South Australia, Australia